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Solutions Deployment Tool McAfee Access Protection

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07-27-2017 08:31 AM
JohnBrockwell
Frequent Contributor

I have tried installing the Solution Deployment Tool on two separate systems. One was performed on ArcGIS Pro 1.4.1 and the second install was at ArcGIS Pro 2.0.0 and both times it has corrupted the base ArcGIS Pro installation. 

ArcGIS Pro after installation no longer opens! It goes straight to the report a crash screen. "ArcGIS Pro has encountered a serious application error and is unable to continue."  I will have to uninstall all ArcGIS Pro components and re-install the base installation. I can not continue to attempt using the Solutions Deployment Tool it is not safe for installation and I recommend anyone attempting to install this product to stay away. It is a very simple installation that should cause no issues. However, this is not the case. 

STAY AWAY!

13 Replies
ChrisFox
Esri Regular Contributor

I am wondering if it specifically doesn't like writing .dlls to that folder. Could you try changing the add-in file extension to .zip and then extracting the contents. Next inside the install folder copy/paste everything into the AssemblyCache/{a8c04e88-6d5d-498d-ad00-b76b409b5cd3}. It should paste successfully and not prompt you to run as an administrator.

0 Kudos
JohnBrockwell
Frequent Contributor

SOLUTION

Hi All,

I have identified the issue. McAfee anti-virus protection was blocking the folder that the Solutions Deployment Tool uses to operate.

I figured this out by looking at McAfee’s log’s: McAfee>Manage Features>VirusScan Enterprise>Task (menu)>View Log

McAfee Log Record:

7/31/2017 2:23:28 PM Blocked by Access Protection rule ComputerName\UserName C:\WINDOWS\EXPLORER.EXE C:\USERS\USERNAME\APPDATA\LOCAL\ESRI\ARCGISPRO\ASSEMBLYCACHE\{A8C04E88-6D5D-498D-AD00-B76B409B5CD3}\SOLUTIONDEPLOYMENT\INSTALL\SOLUTIONDEPLOYMENT.DLL User-defined Rules:7Crypto3 Action blocked : Create

I’d like to thank Chris Fox for his assistance in helping me troublesoot this issue.

ChrisFox
Esri Regular Contributor

Thanks John, so were you able to get the add-in to work by adding an exception for that folder? I also wanted to note for anyone else who might come across this post in the future that this AssemblyCache folder is used by all add-ins so if you are having an issue with add-ins causing ArcGIS Pro to crash, this might be the cause.

0 Kudos
JohnBrockwell
Frequent Contributor

I disabled Access Protection and then ran the installation. The installation folder wasn't 'flagged' by McAfee because it was disabled at the time of installation.