Publishing Job Stuck in Queue, how to Stop Publishing Job

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02-22-2021 01:03 PM
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HaroldKrivell
New Contributor III

I have a customer who's Publishing Job is stuck for more than 24 hrs. He attempted to publish a map package, he is trying to cancel the job but it does not cancel. We did the following...

1. Task Manager force stop ArcGIS Pro- After Restarting, ArcPro still has the publishing job running in queue.

2. Stopped and restarted the portal publishing service.

Is there anything I'm missing at this point?

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PLadd
by
Occasional Contributor II

I'd like to offer my experience with this and what I found might be a solution.  My Publishing jobs kept getting "stuck."  I could only kill the job by killing AGPro in task manager (sometimes I could close the AGPro app to end i).  But this didn't resolve the problem with the publishing getting stuck. 

Turns out my C:\ drive was getting so full there wasn't enough space to finish the job - so it just hung.

Here's the path where publishing jobs are staged.  I had over 40 GB of **bleep** stuck in there.  Once I deleted it all, the next publishing job completed (it took a while - 23 minutes - because it was a big hillshade file but it did finish).

C:\Users\<username>\AppData\Local\ESRI\ArcGISPro\Staging\SharingProcesses

Hope this saves somebody some aggrevation.

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6 Replies
AndrewWeiland
New Contributor

Same problem. This needs to stop, because all of my other projects are waiting in the queue to be shared.

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JustinKraemer
New Contributor II

Same here, too. Have either of you gotten past this, and how?

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VincentRobinson
New Contributor III

I'm having this issue too.

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AndrewWeiland
New Contributor

I ended up having to stop the process in my Task Manager on my computer.

 

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PLadd
by
Occasional Contributor II

I'd like to offer my experience with this and what I found might be a solution.  My Publishing jobs kept getting "stuck."  I could only kill the job by killing AGPro in task manager (sometimes I could close the AGPro app to end i).  But this didn't resolve the problem with the publishing getting stuck. 

Turns out my C:\ drive was getting so full there wasn't enough space to finish the job - so it just hung.

Here's the path where publishing jobs are staged.  I had over 40 GB of **bleep** stuck in there.  Once I deleted it all, the next publishing job completed (it took a while - 23 minutes - because it was a big hillshade file but it did finish).

C:\Users\<username>\AppData\Local\ESRI\ArcGISPro\Staging\SharingProcesses

Hope this saves somebody some aggrevation.

bshow
by
New Contributor II

that worked! thank you!!

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