Maps are glitchy when zooming in and out of 2d map

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02-04-2019 09:55 AM
BrianE1
Occasional Contributor

When zooming in and out on 2d maps Pro takes a few seconds to show the map. White tiling occurs (see attached screenshot).

I mentioned this in beta testing but apparently wasn't fixed.

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6 Replies
DanPatterson_Retired
MVP Emeritus

What video card and spec are you using? and have you updated with the most recent drivers from the manufacturer ? (not windows update)

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BrianE1
Occasional Contributor

Nvidia Quadro K2200

Just updated to latest driver (version: 9.18.13.4752)

Everything worked fine in 2.2

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DanPatterson_Retired
MVP Emeritus

ArcGIS Pro 2.3 system requirements—ArcGIS Pro | ArcGIS Desktop 

has the video specs as well, which have changed, perhaps the two starred considerations should be looked at there.

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BrianE1
Occasional Contributor

Thanks Dan. Unfortunately, I don't know what how to check those specs against my computer.

I'll try and contact customer service.

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DanPatterson_Retired
MVP Emeritus

Can You Run It? 

Will give you a basic check.

Start Button, type System... your system spec in geek-speak is listed there.

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BrianE1
Occasional Contributor

Thanks, Company blocks Can You Run It? Reads it as spyware.

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