Lag in Copy and Pasting Text Elements in Layout Mode

2393
16
11-13-2024 10:22 AM
ChinaLanger
New Contributor

Hello, 

When in layout mode and trying to copy and paste text/image elements in ArcGIS Pro 3.4, at certain times it is able to paste the element right away, but at other times it lags for a bit? Does anyone else also run into this problem? Closing out of Pro is my usual workaround. 

16 Replies
jkarmon
Occasional Contributor

Any update? Has a bug been reported for this yet?  I'm experiencing this in AGP 3.5.1. Just asking before I have to be on a screenshare with tech support for 40 mins while troubleshooting.  

0 Kudos
MelissaJohnson
Frequent Contributor

Yep!  I am having the same issue after updating to 3.5.1.  I am going to submit a bug report.

JayColeman
Occasional Contributor

I'm having the same issue in 3.5.2. I unfortunately don't have access and can't report. 

0 Kudos
MaxHofmann
New Contributor

Same here. Since 3.4 i believe, around same time as we updated to Windows 24H2.
Any progress with this issue?
When restarting the project its fine, after a while its taking longer and longer. Cache issue?

0 Kudos
MiltonSolano
Frequent Contributor

Folks,

I can confirm that in ArcGIS Pro 3.5.3 this bug is still happening when copying and pasting text element graphics in Layout Mode. It seems to be a known issue, but I haven’t seen anyone mention an official BUG logged for AGP.

Honestly, it’s pretty frustrating since this is such a basic function, and it takes about 15–20 seconds every time.

Mjss25

0 Kudos
JoshBerna
Frequent Contributor

I'm now seeing this bug for map elements as well, though less frequently than layout elements, in ArcGIS Pro 3.4.3.

0 Kudos
MiltonSolano
Frequent Contributor

Folks,

I made a change in ArcGIS Pro 3.5.3 related to the Rendering Engine. Originally, I was using DirectX 12, but I switched to DirectX 11 and restarted ArcGIS Pro. After doing this, I can now copy and paste text elements in Layout mode without any delay.

ChatGPT 5 suggested using DirectX 12 only if you have a more recent computer (mine is a Dell Precision Tower 5810). That led me to try switching to DirectX 11, which is recommended for slightly older workstations when you’re looking for maximum stability.

This change noticeably improved the speed when working in Layout mode. Give it a try, it might solve the lag issue for you too.

Mjss25