I am currently experiencing an issue with my ArcGIS Pro license. Despite having an active subscription and recently paying for another subscription, I am unable to access the map backgrounds embedded in the software. Upon checking my account, it states that my credit is exhausted.
This issue persists despite my efforts to resolve it, and I would greatly appreciate your assistance in addressing this matter. Could you please guide me through the necessary steps to restore access and verify my subscription so I can fully utilize the software?
I am available to provide any additional information or carry out the required actions on my part. Thank you in advance for your support.
