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Is anyone having constant crashes in ArcGIS Pro 3.6?

103
4
yesterday
MillionMap
Regular Contributor

I can't figure out why nor can my IT team.  ArcGIS Pro crashes all the time, sometimes within a few minutes, sometimes longer in between times.  Simple projects and complex projects are crashing.  Projects with local files only, projects with sever based files only, and a mixture of both are crashing.  The Arc window will slide to the right and freeze, and will stay that way.  The only way I can get rid of it at that point is to 'End Task'.  This has happened countless times and I've only had 3.6 for a few weeks.  I'm doing nothing out of the ordinary, been doing the same type of mapping that I've done for years.  Can't figure it out.

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4 Replies
Eugene_Adkins
Frequent Contributor

Wish I could provide an idea or two, but my genuine advice is don't update unless you have to. The odds of you regretting the update are greater than the odds of you regretting that you're missing out on the new "enhancements and fixes" of the update (see this post as an example).

Good luck!

DanPatterson
MVP Esteemed Contributor

How To: Perform a Clean Uninstall and Reinstall of ArcGIS Pro

if that process still doesn't work, then contact Tech Support.  There have been no "solutions" posted in Community beyond, soft reset, complete reinstall or tech support, some or all of which can fail.

Good luck


... sort of retired...
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MillionMap
Regular Contributor

A uninstall/reinstall has been done and it didn't solve the problem.  Others in my company aren't experiencing this, seems to only be me so far.

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DanPatterson
MVP Esteemed Contributor

If a complete reinstall fails (aka all vestiges of Arc-Anything are removed),
that would leave Tech Support since they would have a far larger list of possible issues to compare against your machine/ your profile


... sort of retired...
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