Thanks Tushar. I tried this already with no success. I'm signed in.
> navigate to the Portals tab, right click on the licensing portal and select to sign-in.
This doesn't seem to help me:
See the key icon - looks like I'm still pointing to the wrong portal.
Here's what the licensing tab looks like:
The checkbox is not responding to the mouse (presumably because I am still pointing to the wrong licensing portal). The reset button is disabled.
I logged in as another user (an admin user) and its profile somehow didn't know about my (expiring) checked out license - no popup - so I could get to the configure link as the help says I can and from there I could change the license portal ONLY for that user. When running pro as that other user, the checkbox works. In fact, I successfully returned the license already to our ArcGIS Online server while logged in as that other user.
> After doing that the "reset" button should be enabled as well.
I'm not seeing that. The reset button is disabled for my pr user too, but it has tooltip that pops up and tells me I can change the license server from the startup dialog.
UPDATE: I see now that the reset button only is enabled when the license portal is set to something other than www.arcgis.com. It would be really nice if you could change the portal from that spot in the interface instead of having to restart the software to get that obscure link in the bottom of the sign in dialog!