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Exceeded the maximum number of allowed sessions

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05-08-2023 08:34 AM
JanHurt
New Contributor

Hello, I need a bit of advice. I have been using my arc gis pro school license  when the Arcgis pro closed and when I tried to log in again, this message appeared. 

What can I do about this?

JanHurt_0-1683560079100.png

 

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1 Reply
AmnoyAm
Esri Regular Contributor

Assuming you're using a Named User license, have your portal administrator go to Organization>Licenses>View license activity.  Look for the log-in account.  It will show which Pro machine is using the account.  The admin can release the license for one of the existing systems so you can log in.  

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