Can't uncheck black and white check box when printing

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08-28-2023 05:06 PM
ErikFernandez
New Contributor III

For some reason the printing options are requiring me to only print in black and white for the plotter. Oddly for a different 8x11 printer I can do color. Any advice?  Using ArcGIS PRO 3.1.2 and trying to print to an HP Designjet 510. I tried printing a pdf through adobe and it didn't force the B&W print, so I'm thinking this is Pro and not the printer.  Thanks in advance for any insight! 

3 Replies
MichelleCasey2
Esri Contributor

Does setting the Tiling to Actual when printing the map have the same outcome?

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ErikFernandez
New Contributor III

Thanks for the suggested work around. Unfortunately adjusting that setting doesn't solve it. Any other ideas?

MegLikesMaps
New Contributor

Hi Erik, were you able to determine a solution for this? I am encountering the same issue with printing to the office's plotter - I am unable to uncheck the "print black and white" setting and it is greyed out.

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