Bumped out of Pro due to license?

[DaveWilcox]

Recently I've been getting bumped out of Pro due to ArcGIS being unable to verify my license. It seems to happen after I've had Pro up for at least a day. I just get a popup saying something like: "ArcGIS Pro is being closed because it cannot refresh license." There seems to be no way to re-enter my password, but thankfully I am permitted to save before Pro quits. Has anyone experienced this or have any idea what might be causing the problem or how I might stop thi from happening in the future?

Thanks!

- Dave Wilcox 

[DanPatterson]

@KoryKramer   FYI

I remember this happening in the past, but I can't locate the thread.  If memory serves, some of the suggestions were to log out and back in at least once if you intend to run a 24 hour session without saving, closing and restarting (eg, when you take a break, let Pro do the same)

[KoryKramer]

I'm assuming you're using the default Named User licensing.  Could it be that you're losing internet connection?  Are you getting a 60 minute or 24 hour warning?  Check out this article of FAQs: https://support.esri.com/en/technical-article/000012574

If this is a persistent problem, you could take the Named User license offline: https://pro.arcgis.com/en/pro-app/latest/get-started/start-arcgis-pro-with-a-named-user-license.htm#...

[DaveWilcox]

I am using a Named User license through our institution's account. I saved my project, but left it up over the weekend, then got this popup when I came back in today. I realize that it is a minor thing as I could just reopen after being closed out, however it seems strange that Pro doesn't just ask me for my credentials and let me stay in.

[AlkaRamnath]

Hi

The same thing happens with me when I leave the project open like you did over the weekend or overnight. It has not been a problem for me when I resume work as I simply need to let it re-connect to the licence server (I was excited when I first discovered this as Pro lets one continue working while it tries to connect to the licence server which means I don't lose any of my work). If I need it to re-connect quickly, I open a new aprx.  I am always signed in hence Pro does not ask me for my login details as it only needs to connect to the licence server.

[DaveWilcox]

I didn't see any option to stay logged-in or provide credentials, but I'll look again next time it happens.

Thanks

[AlkaRamnath · Accepted solution]

Hi.

When you sign in, tick the "sign in automatically" box in the bottom left-hand corner.

[DaveWilcox]

I'll doublecheck that is checked.

Thanks!

[DaveWilcox]

Checking the "stay logged-in option" seems to have kept me from getting bumped out.

Thanks!

- Dave

[AlkaRamnath]

You're welcome. That option is a life-saver.