Basemap only showing part of earth

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08-28-2021 01:12 PM
Stevie_Maska
New Contributor II

Hi! First time poster and new to ArcGis. When engaging in ESRI Training Plans i have a problem with the basemaps. The training data only includes US locations, but my basemaps only display Europe and Africa and I don't know how to make it display the US or the whole earth. I have tried changing the projection without success. 

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DanPatterson
MVP Esteemed Contributor

Open a new map without any basemaps or other data.  Add the data which shows Europe and Africa.

If it contains North and South America, then add your other data.

If it doesn't, then your Europe/Africa basemap isn't global in scope


... sort of retired...

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4 Replies
DanPatterson
MVP Esteemed Contributor

Try changing the map's coordinate system to Web Mercator, or other world projection or even a geographic coordinate system


... sort of retired...
Stevie_Maska
New Contributor II

Thanks so much for your reply. I have tried multiple coordinate systems (Map-->Properties-->Coordinates Systems) but the only difference is the way Europe is projected. 

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DanPatterson
MVP Esteemed Contributor

Open a new map without any basemaps or other data.  Add the data which shows Europe and Africa.

If it contains North and South America, then add your other data.

If it doesn't, then your Europe/Africa basemap isn't global in scope


... sort of retired...
Stevie_Maska
New Contributor II

It worked! Thank you so much

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