ArcPro not displaying JPG

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01-21-2021 01:40 PM
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RobbynAbbitt
New Contributor III

When adding a jpg to georeference in ArcPro, the image does not display (Even after setting the SRS, adding a local GIS dataset, and choosing Fit to Display).

When testing in ArcMap, the JPG draws fine.

Anyone else having issues with JPGs drawing in ArcPro? (ArcPro 2.6.2)

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RobbynAbbitt
New Contributor III

Hi Dan -

Thanks for the reply - I have not yet tried - I've tried saving it as a TIFF to no avail.

BUT I did just get a response back from ESRI Tech support with the suggestion to open the file in MS Paint and simply save is as a JPG with a new name.

IT WORKED - like magic.

One problem solved - thanks again for the suggestion!

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DanPatterson
MVP Esteemed Contributor

Does a *.png work?


... sort of retired...
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RobbynAbbitt
New Contributor III

Hi Dan -

Thanks for the reply - I have not yet tried - I've tried saving it as a TIFF to no avail.

BUT I did just get a response back from ESRI Tech support with the suggestion to open the file in MS Paint and simply save is as a JPG with a new name.

IT WORKED - like magic.

One problem solved - thanks again for the suggestion!

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MarinaQuintero
New Contributor

Hi,

We ran into the same situation with JPG. We saw that the file name has a space in it, so renaming as what RobbynAbbitt said would do the same as what we did here. We took the space out and voila it worked. As far as different formats, we presume it would be ok. Hope this helps.

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