ArcGIS Pro not recognizing my Portal sign in

[ckellow]

Hello,

I am running into an issue where ArcGIS Pro is not signing me into my Portal account. I can login totally fine to our Enterprise Portal in the browser. But when I try to login to the Portal within ArcGIS Pro, the login buffers for a second and then just says the beginning info of Available: Not signed in. 

I do not get any error whatsoever. I purposely tried to input an incorrect password, this prompted the invalid username or password error.

Please let me know if you have any advice. I can confirm that I have permissions to use ArcGIS Pro as I am a creator (administrator) for my organization. 

[DanielFox1]

@ckellow 

when signing in can you select Sign In via Browser if it does already appear. Does this make a difference?

[ckellow]

@DanielFox1 

I have tried both options to no avail. I also deleted the portal out and reconfigured it to Pro, and it still bugs out

[DanielFox1]

@ckellow I would recommend you reach out to your Esri distributor through a support case and they will be able to work with you to find out what is going on. 

Perhaps try a soft profile reset?

https://support.esri.com/en-us/knowledge-base/how-to-perform-an-arcgis-pro-soft-reset-000027631

[ckellow]

Sounds good. I have been having discussions with our internal IT and our ESRI rep to figure out the issue. Thank you

[MarkShibuta]

Hello there, I am experiencing the same, has this been resolved?