ArcGIS Pro Crashes when exporting animation

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05-29-2018 08:36 AM
CelesteWalz
Occasional Contributor

It doesn't seem to matter which export I choose: YouTube, draft, Twitter etc, but Pro crashes with "ArcGIS Pro has encountered a serious application error and is unable to continue."

It worked fine last week, but I applied an update to Pro and now it is broken.

How do I either roll back the update, or fix this?

11 Replies
KoryKramer
Esri Community Moderator

Do you have any more information about the type of layer that had the broken data source?  Was there anything special about it? (topology, parcel fabric, utility network, etc.)

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Robert_CraigAshby1
New Contributor III

Unfortunately no.

It was either a reference to a DGN or a reference to a file geodatabase.  Both located on a shared network drive.

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