ArcGIS Pro 2.5: Pro fails to keep the extent and scale of published services,

[JamalNUMAN]

ArcGIS Pro 2.5: Pro fails to keep the extent and scale of published services,

For example, in the screenshot below, the map is published at a scale of 1:2000 with the shown extent. However, when accessing this published service, the initial extent goes to full.

Is there a way how to control the initial extent and scale of the published services?

[Robert_LeClair]

Prior to publishing your map service, you should explore "Configure map service properties" for the GP tool help linked here.  Item 4i talks about Extent - there are 2 options - "use map extent" (default setting is the extent of all layers in the map) or "area of interest".  This should resolve your extent issue.

[JamalNUMAN]

Thanks Robert.

I went thought all the options available but found nothing relevant as per the screenshots below

[TomBole · Accepted solution]

Jamal, 

I believe you need to set a custom map extent for the map before publishing. Set the map extent—Properties of maps | Documentation, otherwise the map will just take the extent of all layers as the default.

Hope this helps, 

Tom

[JamalNUMAN]

Thanks Tom. It works like a charm