ArcGIS Pro 2.5 - Export Layout takes 20 Minutes

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02-27-2020 09:13 AM
by Anonymous User
Not applicable

Hello. Almost every time I export a layout in ArcGIS Pro 2.5, it takes 20 minutes. I tried turning on and off different layers, locking elements, exporting to my local drive, changing DPI, changing the file type, etc. I am not loading a lot of data. The "preparing to export" portion takes about 18 minutes and then the "export in progress" takes about 2 minutes. Is there a certain setting that I am missing? This did not happen with earlier versions of Pro. #arcgispro2.5 #export #slow #performance

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by Anonymous User
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UPDATE: I used the python window to export with this simple code...and it only took a few seconds!

aprx = arcpy.mp.ArcGISProject("CURRENT")
for lyt in aprx.listLayouts("Location"):
      lyt.exportToPNG("C:\\Users\\jsmucker\\Desktop\\Test2", 200)

Anyone know why the the python window would work this quickly, but not the tool? 

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11 Replies
ThomasColson
MVP Frequent Contributor

Works for me, but another odd issue here, is you have a DPI setting and I do not.....

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by Anonymous User
Not applicable

That's weird! I wonder why...

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KoryKramer
Community Moderator

The difference is between exporting a Layout where there is an actual page size, and exporting a Map.

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by Anonymous User
Not applicable

UPDATE: I used the python window to export with this simple code...and it only took a few seconds!

aprx = arcpy.mp.ArcGISProject("CURRENT")
for lyt in aprx.listLayouts("Location"):
      lyt.exportToPNG("C:\\Users\\jsmucker\\Desktop\\Test2", 200)

Anyone know why the the python window would work this quickly, but not the tool? 

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ThomasColson
MVP Frequent Contributor

Tech support would know the answer to this: "Anyone know why the the python window would work this quickly, but not the tool? "

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TomBole
Esri Regular Contributor

Hi Jessie, 

Can you contact Esri Support with this issue? They are better equipped to handle troubleshooting steps and gather bug data. They can be contacted at https://support.esri.com/en/contact-tech-support.

Thanks, 

Tom

AaronFalk
Esri Contributor

Hi Jessie. Is it possible to get your project in-house to evaluate and to try and see what might be going on? I sent you a direct message. If so, we can get some ftp credentials for you to upload.

Thanks

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AlisonMynsberge
New Contributor III

Was this resolved?  I also have trouble exporting map layouts.  None of the feature classes are local.  It doesn't take 20 minutes, but it takes 10 - and sometimes not all of the layers draw.

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ZachStanford
New Contributor III

This happens to me too, happening right now in fact. It does seem to happen more frequently with cloud-based layers. It's also not entirely predictable. Sometimes, works just fine. Other times, reports are 30 minutes late because ArcGIS Pro spends it "Preparing to Export". I like this Python idea. Just tried that while Export was in process, but stuck on Initializing Python Interpreter... 

UPDATE: I switched Wi-Fi networks, to a more "open" network, and it all went through within 15 seconds (after 30+ minutes waiting on the "Secure" network). Can't prove a connection to the internet, but seems related.

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