Adding jpg to ArcGIS Pro Map: "Failed to add data, unsupported data type'"

[KaeleighPasula]

I have been trying to georeference in ArcGIS Pro to a jpeg. I have done this several times before, but this time, when I try to add the image to the map, I get the error message "failed to add data, unsupported data type". Strangely, I was also getting this message while trying to import a .TIF, but if I right clicked on the tiff or the jpg in the catalog and converted to TIFF or JPEG using "Export to Different Format" I could get the images to appear on the map. Now however, the georeference tool is greyed out and cannot be used. What am I doing wrong in terms of adding plain images to be georeferenced on the map?

[LanceCole]

Kaeleigh,

What is the file extension of the file you are trying to add, JPEG?  If so, rename it to JPG and try to add it again.

Lance

[KaeleighPasula]

The files were all either .jpg or .TIF. 

[LanceCole · Accepted solution]

So you are able to get the image to load just your georeference tools are grayed out?

Have you tried the solutions noted in:

• Problem: The georeferencing toolbar is inactive or 'grayed out'
• Georeferencing, tools greyed out
• Georeferencing in ArcGIS 10 or “Why is my georeferencing toolbar suddenly grayed out?”

[InsightCivil]

I am having the same issue. Yes, the file is .jpg. Why are these kinds of things always so problematic with ArcGIS? Why does it time-consuming require research to figure out how to do the sorts of things that would be intuitive in the average software suite?