Woke up this morning to discover the WMTS-backed basemaps (http://utah.maps.arcgis.com/home/item.html?id=38a765a1306e4ba3804c0faaeede95e0) we share out to the entire state are blank. It looks like adding WMTS services in classic ArcGIS Online web maps just results in a blank layer.
WMS services work fine.
WMTS services work fine in Map Viewer Beta and ArcGIS Pro.
Is this related to the September AGOL update?
Solved! Go to Solution.
Hi Jake Adams, sorry for the breakage..the wmts issue should be fixed now. Let us know if you still see it.
Cheers,
Chris
View solution in original post
Hello @Jake Adams,
Esri is aware of the issue you're experiencing as a new release-related issue. We're currently investigating the problem.
Thanks for your patience!
Everything looks back to normal from a cursory glance, and we're hearing the same from our users. Thanks for getting this fixed.
