I am not sure when it began, but every ArcGIS Online portal I visit the scroll wheel zooms in extremely too far. Is there a setting I need to change? I notice this in Chrome , Edge, and IE.
Hi @ScottKiley and @DanielMesserich ArcGIS Online did update last night and I suspect what you are seeing was introduced in the update. However, I tested this in Online and in an older Enterprise Portal and am seeing the same, regular scroll wheel behavior in each when zooming in and out in a web map.
Is the issue reproducible with all basemaps? Are you able to share the specs of the mouse? It would be great to get a Support case started so an analyst can take a closer look at this - if you email me at email@example.com I'll get that started for you.
This has been driving me nuts long enough. ArcGIS Online is the ONLY mapping application where when i zoom using scroll wheel the zoom doesn't stop. It either keeps going all the way or all the way out. It is so frustrating because I forget that it doesn't work. I use a Logitech Ergonomic mouse. I use MapBox, Google, etc....only ESRI ArcGIS has this issue. Does anyone have a suggestion? Thanks!
I was having this same issue with just AGOL. I'm using a Logitech M585 mouse which comes with a Logitech Options app that is installed on my computer. In the app, there is an option to disable smooth scrolling. With smooth scrolling disabled, I can now scroll in AGOL in increments with the mouse wheel.
I don't see a smooth scrolling option in the Windows OS mouse settings.
That smooth scrolling setting is awful all around! Unfortunately, I have it disabled and experience a similar issue - whether I scroll in or out, the map pans to the southeast and zooms out.
Update: In my case, a refresh of the Firefox browser helped. I wasn't having the issue in Chrome or Edge.
Settings>Apps & Features
Locate "Firefox" and select "Uninstall"
It will ask if you'd like to refresh instead. It will take some time and appear as though it is stuck for a while. Let it run. You'll still be signed in and still have all your bookmarks etc.