Hello everyone, I share with you a problem that I am having with the display of content in Map Viewer, since last Friday, March 1, 2024 (after last update, February 2024).
When trying to view any map in Map Viewer, nothing appears on the screen and I can see the following error when inspecting the console:
Uncaught (in promise)
e details :
"Error\n at a.check (https://foo.maps.arcgis.com/apps/mapviewer/js/app/MapMaker.js:4832:384)\n at t.validate.......
message: "WebGL2 is required but not supported."
name: "webgl:required"
But, if I use Map Viewer Classic, I have no problems, I can view the maps without problems.
When checking if my Edge browser has WebGL2 enabled using edge://gpu/ I get:
Graphics Feature Status
=======================
* Canvas: Hardware accelerated
* Canvas out-of-process rasterization: Disabled
* Direct Rendering Display Compositor: Disabled
* Compositing: Hardware accelerated
* Multiple Raster Threads: Enabled
* OpenGL: Enabled
* Rasterization: Unavailable
* Raw Draw: Disabled
* Skia Graphite: Disabled
* Video Decode: Hardware accelerated
* Video Encode: Unavailable
* Vulkan: Disabled
* WebGL: Hardware accelerated
* WebGL2: Hardware accelerated
* WebGPU: Hardware accelerated
Then when checking online:
https://get.webgl.org/
Your browser supports WebGL.
https://get.webgl.org/webgl2/
Hmm. While your browser seems to support WebGL2, it is disabled or unavailable. If possible, please ensure that you are running the latest drivers for your video card.
Therefore, apparently it is not a software problem, since the browser does support WebGL2.
So I suspect the problem is with the video card hardware.
I'm working with and old DELL Precision T3500, with NVIDIA Quadro FX 580 (Revision C1, 512 MB) video card.
I don't know how to check if this hardware supports WebGL2.
Could anyone help me with this problem?
