Using Layouts on a ArcGIS Online Viewer Account

[LonerockAdmin]

On our primary GIS Account I uploaded a couple of Layouts on to our ArcGIS Online account. But when I went to go view them in our Viewer account they do not show up. Is this a permission issue or is this just not possible at the moment? The current layer is shared with the Organization so not sure the problem. 

[ScottBall]

Is this referring to Print Layout Templates? If so, yes - a Professional or Professional Plus user type is required to use Print Layout Templates.  You can read more here: https://doc.arcgis.com/en/arcgis-online/get-started/print-maps-mv.htm