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Unable to upload content

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12-17-2020 12:38 PM
DaveBoyer
Emerging Contributor

I am unable to upload content to ArcGIS online directly through the content upload or through ArcPro (error image attached). My account was a public account that I transferred to a corporate account. Support set up a trial account for me to test an upload and it worked without any issues. 

Has anyone else experienced this issue? Is there a setting that needs to be changed somewhere in my account?

Support is passing the case to another department. 

Thanks.

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1 Solution

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DaveBoyer
Emerging Contributor

Yes, no feature layers of any type could be uploaded. All the accounts are through ArcGIS Online, not Enterprise. 

Support was able to replicate my issue with a temporary license on my account. It was then logged as a performance issue to the development team. I do not know what corrective measures were taken, but it was fixed over the weekend.

Thanks.

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3 Replies
by Anonymous User
Not applicable

Hi Dave, have you tried uploading the Shapefile unzipped? Was your account transferred to an Enterprise portal or still within ArcGIS Online? 

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DaveBoyer
Emerging Contributor

Yes, no feature layers of any type could be uploaded. All the accounts are through ArcGIS Online, not Enterprise. 

Support was able to replicate my issue with a temporary license on my account. It was then logged as a performance issue to the development team. I do not know what corrective measures were taken, but it was fixed over the weekend.

Thanks.

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by Anonymous User
Not applicable

I am glad that it now works for you

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