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TILE MAP PACKAGE TO ARCGIS ONLINE DOES NOT WORK

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02-21-2013 10:19 AM
Honolulu_Land_Information_Syst
Occasional Contributor
We are trying to upload a Tile Map Package to our ARCGIS online account. However we have had no success and now we have the error below. What is the cause of this error and what alternatives do we have to upload our Tile Map Package.

Sherwin

Error

Unable to load
http://cchnl.maps.arcgis.com/sharing/content/users/holisgis/addItem status: 503
Tags (2)
13 Replies
ErmelindaEspinoza
Emerging Contributor
We are trying to upload a Tile Map Package to our ARCGIS online account.  We created the Tile Package locally and are trying to upload it with the Add Item option to My Content.  The file size is 24 GB.  We are getting the error  " Unable to load  http://.................  status:0.  We also tried running the Share Package tool located in the Data Management Tools toolbox, within the Package toolset and we got a ERROR 999999 : Error executing function.

Our first try was to generate the tpk from ArcMap choosing the option to upload it to AGOL, but we had some network problems when the package was uploading above than 50% and the process canceled, so we decided to create the package locally and later upload it.

We did some testing with a smaller tpk (4 MB) and it worked fine.

We have a full subscription to AGOL.

How can we solve this problem?
0 Kudos
by Anonymous User
Not applicable
Uploading a 24GB package via 'My Contents' will fail, as you cannot upload files this way larger than 10mb.

You are on the right track using the Share Package GP tool, and it might be worth trying from a different network location. (Home or External Office connection) You could also check with your IT Department to see if they are killing large request after XX amount of time, and ask them to monitor your upload.

If you continue to have issues uploading on a different network, please let us know.

Andrew
0 Kudos
by Anonymous User
Not applicable
Uploading a 24GB package via 'My Contents' will fail, as you cannot upload files this way larger than 10mb.


Andrew

I've uploaded tile packages through the my contents that were 100-200mb in size, so not sure where you're getting your 10mb limit from.
0 Kudos
by Anonymous User
Not applicable
Hi Nathan,

The actual file size limit to upload is 256mb for a single file, but some browsers/networks may limit this closer to 10. If you have problems publishing from the browser, you need to use Desktop as it will send the data up in chunks.

Andrew