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[AndreaB_]

Hello all,

When I go to a webmap item in my AGOL, the overview page now pops a message: 

The webmap contains a hosted group feature layer and the topographic basemap. The map is being used in Field Maps app and is working for most people.

I have another webmap that I'm using in several experience builder apps. This one now says the same thing when I look at the item overview page but with a +1. This map has a hosted feature layer with 2 layers and the light gray canvas basemap. Nothing has changed in them lately. The error just started a couple of days ago. (So actually before the update to AGOL last night). This webmap is working in the expb apps.

Anyone have any ideas?

[CarlGreen34]

Same thing is happening to me a few maps that I am using in Experience Builder. The map appears but none of the layers are selectable, and no pop-up appears when something is clicked on

[AndreaB_]

I talked to Esri tech support. A few users are reporting this. They're going to do some research. Might be a bug.

[ShaneONeill_144]

It is worth taking a look at the network traffic from when you get this error message - it should tell you what layer is causing the issue. If you have a tech support case open maybe they can check this for you.

[ZaraMatheson · Accepted solution]

Hello! Could you try these again today? A patch went out that should address this issue. 

[AndreaB_]

Yes, right you are. It works now. Thank you. And I closed my Tech support case also.

[AngelynDavis]

Hello Zara.

We are having the same issue and it has not been resolved. 

Has the patch that was pushed out been applied to all clients? 

[ZaraMatheson]

Hi, Is it on the item details page that you were seeing the issue as well? or in a different place? 

[AngelynDavis]

In arcgis online when trying to view our published layers

[ZaraMatheson]

Hi, It might be worth checking with support if it is still not working. It might be something specific to your layers.