stretched 3D object presentation in ArcGIS Online

[CP_Leipzig]

Hello, we have a 3D model (multipatch) which we upload from ArcGIS Pro to ArcGIS Online as a scene layer.

However, our 3D model is always stretched out in ArcGIS Online. Not like the original file in ArcGIS Pro. (see images)

Why is that?

Coordinate system is WGS84 (3857)

-------------------------

ArcGIS Online (strechted):

ArcGIS Online (strechted)

ArcGIS Pro (normal):

ArcGIS Pro (normal)

[RussRoberts]

how was this published - With a scene layer package or associate feature layer?

What units should the z values be? ft or meters?

If possible can you share the package and I can take a look.

[CP_Leipzig]

Its publish with scene layer package.

z values is meters.

U can find it here:

https://s-leipzig.maps.arcgis.com/home/item.html?id=c284417108fd4e07b52a3bef16974da5

[RussRoberts]

Can you share the pro project as well.. If you are using a scene layer package this might be an issue with the Pro scene layer package cooker.  What version of Pro are you using?

[CP_Leipzig]

i use the ArcGIS Pro 2.9.1

Project Data: https://ldrive.lecos.de/index.php/s/gjpz9oGLnWwffR4

PW: N5wi2srMoj

[RussRoberts · Accepted solution]

Thanks! Looks like its just the z coordinate system used is not supported on global scenes (WGS84) If you view the data in a local scene it scales fine and looks like the Pro document bc that is also a local scene. When you switch either Pro(with the SLPK, SL or the multipatch) or Web to global scene you get the z exaggeration.  You probably need to make some adjustments to the multipatch to get a global version to scale as you expect.

Below is the same SL but viewed in local or gloabl (highlighted in the top left)