Public Gallery requiring log in for web maps?

EdApalinski · ‎08-08-2017

Hi,

When using the Public Gallery template the applications (story maps, WAB, etc.) launch as expected in a new window. The web maps however require a log in. The only work around I have been able to use is to have the maps display in a simple viewer, however if the user picks on the Map Viewer button a log in page is launched. The gallery, group, web map, and layers are all shared with everyone. I notice the url launched from the gallery includes our org njdep.maps.arcgis.com versus the url for the map has arcgis.com (http://www.arcgis.com/home/webmap/viewer.html?webmap=c924a90c91cc42acad010a94bbbaadbe). Link to gallery http://njdep.maps.arcgis.com/apps/PublicGallery/index.html?appid=79dd2d6b028349e5a9276f37e7308ab5

Any thoughts or advice?

Cheers,

Ed Apalinski, NJDEP

Anonymous User · ‎08-08-2017

It sounds like you have anonymous access disabled for your organization.

Anonymous access controls access to your organization website, this includes any resources (except web mapping applications) that are accessed with your organization short URL (njdep.maps.arcgis.com). If you attempt to access njdep.maps.arcgis.com/home it will also prompt you for credentials because you elected to protect your organization website from anonymous users.

You are able to see this web map because it is being accessed with the public URL:

http://www.arcgis.com/home/webmap/viewer.html?webmap=c924a90c91cc42acad010a94bbbaadbe

View solution in original post

Anonymous User · ‎08-08-2017

It sounds like you have anonymous access disabled for your organization.

Anonymous access controls access to your organization website, this includes any resources (except web mapping applications) that are accessed with your organization short URL (njdep.maps.arcgis.com). If you attempt to access njdep.maps.arcgis.com/home it will also prompt you for credentials because you elected to protect your organization website from anonymous users.

You are able to see this web map because it is being accessed with the public URL:

http://www.arcgis.com/home/webmap/viewer.html?webmap=c924a90c91cc42acad010a94bbbaadbe

KellyGerrow · ‎08-09-2017

It looks to be working now. Are you still seeing issues?

-Kelly

EdApalinski · ‎08-09-2017

I believe Katie's reply is correct, the web maps url includes "home" in the url so to view them I will need to enable anonymous access. The temporary work around is if you choose the simple viewer the map will display within the gallery application. Our permanent solution will be to build a simple viewer app for all stand alone web maps rather than enable anonymous access. The viewer app will supply some simple map tools, description, sharing, and branding.