Select to view content in your preferred language

Portal manager settings

145
5
Wednesday
KetevanGigle
Emerging Contributor

Hello,

I have problem.

I have portal for ArcGIS, and my portal manager is stuck on loading organization tab with settings, overview and members.

KetevanGiglemiani_0-1777465200025.png

it keeps loading.

I have cleared caching, configured new  webadaptor and everything but I cant get access to settings and overview.

what should I do?

Tags (2)
0 Kudos
5 Replies
George_Thompson
Esri Notable Contributor

Is the rest of the portal site working as expected?

If not, you may have to restart the portal service when possible (to minimize disruption).


--- George T.
0 Kudos
KetevanGigle
Emerging Contributor

everything works fine, problem is just with this tab. 😞

0 Kudos
George_Thompson
Esri Notable Contributor

Roger that. That is a little weird.

It may be something that only a restart of the service would correct.

Are other admin users having the same issue with the same page?

--- George T.
0 Kudos
KetevanGigle
Emerging Contributor

I'm only Admin user 😞

I restarted Service multiple times but it was not any help 😞

 

0 Kudos
George_Thompson
Esri Notable Contributor

Roger, I would contact technical support on this.

Is your deployment fully patched?

--- George T.
0 Kudos