I have a feature layer shared in a group with two layers -- one is county polygons the other is parcel polygons. The pop-ups for each layer are enabled in Map Viewer (where this item will be used once finished) but they do not show up for me or others in the group when features are selected. The loading wheel spins as if it is about to generate the pop-up, but nothing shows up.
The data is coming from an ArcGIS server manager. When I publish the same data as a map image layer instead of a feature layer, the pop-ups work, but it doesn't allow us to save, we are forced to save-as. This is not a solution we want since any changes we will have to make in the future will require a new url be generated with each save-as.
Why are the pop-ups not showing up for the layers?
What version is the server? I know in the past, group layers had some issues, so if you're not on the latest version, it could be that. We don't see this kind of thing at 11.0, nor do I recall it being a problem at 10.9.1 either.
The server is 10.9.1.