Pop Ups aren't popping up

[LeaReis]

Hi, I imported two shapefiles (using the zip method) and one shapefile displays pop ups normally. The other shapefile shows up, and I am able to scroll to configure the pop up, but the pop ups don't show up when I click on the symbol. Any ideas why this would happen to one shapefile and not the other?

[MikeMinami]

Can you share your map with everyone and then post the URL to it here?

Thanks,

Mike

[NathanJennings]

I am having the same problem.  Here is the URL to my "shared" site.

Shapefile came from ArcGIS 10 SP2.

I am testing the possibilities of using ArcGIS Online for "very novice" staff that may want to show their data on a map, create a basic website that embeds the map they created.  I am a very experienced GIS user and adding data and configuring Pop Ups seems very challenging for the "non GIS" professional....

http://bit.ly/tgHj0e

Answer to my problem by finding other related posts at ESRI....Shapefiles don't support pop ups.  Service Sublayers do. Also csv files do.  I wish the online help was more helpful...especially for those who know very little about GIS or mapping will find this very time consuming and not want to do this.  I would guess that if an organization has not invested in ArcGIS Server, then the arcgis online may be limiting to some extent.

I think that if non-gis users can get to the point of using CSV files and collect GPS and save them out to GPX, then creating some useful popups will likely occur.

I am not trying to bash ESRI, but since Shapefiles are such a common format that has been around for years and is supported on various web technologies, then I would think it would make sense to have this kind of support available or at least directly address this in obvious ways in the online documentation.

I am a professional of 17 yrs and this took me several hours to figure out.  I did end up looking at the video for configuring popup and it mentions using a sublayer...Unless one works with web technology and/or other GIS layers, no one is going to know what a sub-layer is.  I then took my shapefile, added the XY field, converted it to CSV in Excel, drag and dropped it to ArcGIS online, the pop-up readily came up and I could configure them.  A lot of hoops to jump through if coming from ArcGIS and not using ArcGIS server or creating web services.

so....I have a work around.

Keep in mind, I am trying to develop a basic process to create an online map from either a GPX, CSV, or shapefile and see what can be created given the fact that the on-going maintenance of such a site is going to be performed by a low-end GIS person or someone with very little GIS/mapping background, especially a lack of ESRI terminology.

Thanks,
Nate

[MikeMinami]

Popups are supported on shapefiles. I don't know why it didn't work for you.

Can you share your shapefile here? You should have a ZIP file already that represents your shapefile. The ZIP file should contain all associated files of the shapefile (ie., SHP, PRJ, DBF, SHX...).

Thanks,

Mike

[NathanJennings]

Mike,
Here you go.  Let me know what might be going on. 

Also, the drag/drop method of the zip to ArcGIS Online did not seem to work.  For CSV, it did.

I appreciate the help.
Nate

[MikeMinami]

For some reason, the shapefile has no geometry for record 14...last name Farmer. This was causing an error when attempting to display the popups. I removed the record in ArcMap and was able to display the popups. See attached file.

Thanks,

Mike

[NathanJennings]

Thanks,
I thought about that and I thought I had removed all of those.

I will try this again.