Pop-ups appear in StoryMap even though disabled in webmap

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06-02-2020 02:46 PM
GeorgianaBostean
New Contributor III

Hello,

Looking for ideas how to fix this issue: (unwanted) pop-ups are showing up in StoryMap even though the layer has pop-ups disabled.

Thanks.

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1 Reply
Peter_Klingman
Esri Regular Contributor

Hi Georgiana Bostean‌,

Are you working with the new or Classic story maps? Are you able to share a link to the story map?

Do you mean the pop-ups are disabled in the web map or in the visualization tab of the hosted feature layer (Item Details > visualization > pop-up)? I would check both places and see if one is enabled. 

Hope this helps,

-Peter

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