Please how do I change ArcGIS Online account user name

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07-05-2017 12:21 AM
NDA-GISGhana
New Contributor III

Please how do I change 'user name' as an administrator in ArcGIS Online. For instance, if an account was created with the user name 'mining_sites' and I want to change it to 'forest_reserves'. Please help me. Thank you.

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JayantaPoddar
MVP Esteemed Contributor

According to FAQ: Is it possible to change a username without deleting the ArcGIS Online organizational account? 

Currently, it is not possible to change a username for an ArcGIS Online account.

When there is more room to add users into an organization, an administrator can invite a new user and change the owner of the content to the new user. If there are no more spaces for new users to add an additional user, the administrator must delete a current user, and invite the new user.

To not lose all the content, the administrator must change the owner to move the content to another username before deleting the current user. After deleting the current username, invite the new user with the desired username, and transfer the content again to the user it belongs to.



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1 Reply
JayantaPoddar
MVP Esteemed Contributor

According to FAQ: Is it possible to change a username without deleting the ArcGIS Online organizational account? 

Currently, it is not possible to change a username for an ArcGIS Online account.

When there is more room to add users into an organization, an administrator can invite a new user and change the owner of the content to the new user. If there are no more spaces for new users to add an additional user, the administrator must delete a current user, and invite the new user.

To not lose all the content, the administrator must change the owner to move the content to another username before deleting the current user. After deleting the current username, invite the new user with the desired username, and transfer the content again to the user it belongs to.



Think Location

View solution in original post