Map Service on ArcGIS Online Map Viewer and then ArcExplorer Online...

[CraigThompson1]

Hello All,
I've created a couple Map Services and loaded them onto the 'My Contents' location within ArcGIS.com  The first one I uploaded a few weeks ago and I was able to use the "Open in ArcGIS.com viewer" to then create a Web Map which ultimately open up in ArcExplorer Online.  In ArcExplorer Online I then create queries that allow the user to 'zoom to' the extent of the satisfied query.  Yesterday, the second Map Service loaded up to the My Contents section of ArcGIS.com just fine but when I try to open it up using the "Open in ArcGIS.com viewer" option I get an "Error on page" notification from Internet Explorer.  I enter just the URL of my map service to view the informational page and then use the open in ArcExplorer Online selection which it does also just fine.  The propblem I'm having is that any query I create in ArcExplorer Online won't allow the 'zoom to' feature to work with any query results.
Any thoughts?
Cheers and thanks for any replies,
- Craig

[ShellyGill2]

Hello All,
The propblem I'm having is that any query I create in ArcExplorer Online won't allow the 'zoom to' feature to work with any query results.

If a service does not have the field containing the actual Geometry exposed publically, then Explorer Online won't be able to draw the shapes on the map or zoom to them, although the Query will be able to return a list of results - this sounds like it could explain your problem, depending on the services you're using for the query. Try making a query from the service http://sampleserver3.arcgisonline.com/ArcGIS/rest/services/BloomfieldHillsMichigan/LandusePlanning/M... and you should be able to see and zoom to the results. You can see there is a geometry field available on these services.

Regards

[CraigThompson1]

Thank you Shelly!  That was very helpful!