Map Service-Allow view but not print

[JosephJose]

I encountered something and wanted to know how it behaves because I wanted to implement the same.

I found two webservices from another organization

https://mapspublic.<domain>/arcgis/rest/services/Basemap/GreyCanvasBasemap/MapServer  

https://maps.<domain>/arcgis/rest/services/Basemap/GreyCanvasBasemap/MapServer  

what I noticed is 

1. I can use both webservices to create basemaps for my organization

2. When I use the second one as the basemap, I can't print but the first one allows print

How is this implemented?

[RobertScheitlin__GISP]

Joseph,

   When you click on the second link is it a secure service that requires you to login?

[JosephJose]

That's the intriguing  part, both the webservices are open and no prompt of password is required.

The offending service has "Export Map" as one of it's supported operations

https://maps.<domain>/arcgis/rest/services/Basemap/GreyCanvasBasemap/MapServer  

[RobertScheitlin__GISP]

Joseph,

  So based on that you want to uncheck Map in the Service Editor > Capabilities > Mapping > Operations allowed: Map

[JosephJose]

Hi Robert

Thanks for that but didn't quite understand. What I  meant to say is the service

https://maps.<domain>/arcgis/rest/services/Basemap/GreyCanvasBasemap/MapServer  

has "Export Map" as an option, but if I use it as my basemap I can't export it

[RobertScheitlin__GISP]

Josh,

  OK, so most baseman’s are cached/tiled services so they do not have a need for export map feature

[JosephJose]

if you give me your email, I can pass the urls for you to examine

[RobertScheitlin__GISP]

Follow me in GeoNet then you can send me the url in a private message.

[KellyGerrow]

Hi Joseph,

Is your basemap a local map service and you are using the arcgis online print service? If this is the case, the ArcGIS Online print service may not be able to access the your map service. 

If you and Robert figured this out, can you post the result?

Thanks,

Kelly 

[JosephJose]

HI Kelly

Bringing up my latest findings. I am forced to reframe the question

There is this <organization1> which has two basemaps

https://mapspublic.<domain>/arcgis/rest/services/Basemap/GreyCanvasBasemap/MapServer  

https://maps.<domain>/arcgis/rest/services/Basemap/GreyCanvasBasemap/MapServer  

*Both of them have "Export map" as a supported operation.

*All users in <orgnaization1> can use and export the basemaps

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Now I am in <organization2>

* I can use both basemaps for viewing

* I can't use the second webservice to export map

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 What is needed to disable export but allow viewing to external users?

How's your infrastructure skills under your belt Kelly?