Issues with StoryMap caused by organization's firewall

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01-07-2022 10:14 AM
JenniferRand-Weaver
New Contributor

There are some users within my organization that get an error trying to use StoryMaps and Dashboard when they are connected to our firewall/VPN. It works fine when these users disconnect. Also, these user accounts are using a SAML connection. Has anyone else had these issues and if so what was a work around, other than being disconnected from the network? 

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