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I am trying to show labels for overlapping features in a single feature class in ArcGIS Online and am not having any luck.

PersefoniKapotas

I have a point layer, in which sometimes there are multiple points in one location (they are stacked one on top of the other). I have labels set up for the 'project number' field. In ArcGIS Pro, the labels for each point show up surrounding the point(s), but when I share to AGOL only one of the labels show. Ideally, I would like for all labels to appear. How can I do this? Any ideas?

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TylerBurns

Hello Persefoni,

This is unfortunately a limitation of the labeling engine in ArcGIS Online. ArcGIS Pro has access to the maplex labeling engine, which is capable of more placement analysis & generating labels with more complicated feature clustering.

Please see the following quote from our documentation on labeling considerations in ArcGIS Online:

"Map Viewer places as many labels on the map as possible without overlapping them. Thus, in areas where features are tightly clustered, some features may not get labeled."
- Create labels—ArcGIS Online Help | Documentation

Labeling closely-clustered points will unfortunately not be possible within a webmap due to this limitation. There isn't exactly a data-based workaround for this either, as even if you were to break up the points into multiple layers, there is a chance the webmap viewer would only still label the 'top' layer or point if they are as closely clustered as you describe.

As a workaround, I would suggest creating a 'Map Notes' layer in your webmap. This will allow you to manually add text boxes to create additional labels, which work similar to annotations in ArcGIS Pro. Check out the below documentation for further information on working with Map Notes!

Work with Map Notes:

Map notes—Portal for ArcGIS | ArcGIS Enterprise

(Note: This documentation is for Portal, however the knowledge still applies the same to the AGOL environment.)

I hope this information helps!

-TB

s.schuette_ct

Sadly this still seems to be an issue with the new Map Viewer 😞

RobertAnderson3

I was just thinking this, I was hoping to find a solution, I'm trying to rebuild the Story Maps Shortlist template in Experience Builder and wanted the numbering as well..

LayerItOn

Anyone found a solution to this yet? Having the same experience. Need all the names to be visible for Field Maps

NicholasBudros

I have split my main layer into sub-layers to try and fit more labels, and using offsets, they still won't force drawing. It is frustrating. I also cannot label the edge as its center only

TBWI

Please add more customization options for AGOL labeling. I need to be able to add all labels and customize the location of individual labels.

AnitaB

Hi. 2025. And I am experiencing the same issue: two points, stacked on top of other, one label. Has any managed a workaround? Or, is there a timeline for a solution? This is a web map and WAB project which will move into Experience Builder. Thank you!

ScottFinck

I am doing the same thing as @AnitaB. I have tried everything and have only been marginally successful at changing the location of one layer to above center and another to below center. Sometimes it works but if the points are very close but in the opposite orientation of the layer order then they cancel out and neither label shows. I have tried just about everything and nothing works consistently. I am thinking that just stacking all labels on top of each other and letting the user decide which layer to view might be the best option. I would really like to see more options to fix this problem.

MarkGo

Same issue here. Trying to rectify address data from multiple sources. As such, many of the points are very close / stacked. I'm trying to force the labels by changing the direction that each layer has the labels drawn, but that's only somewhat successful.

I would love an option to force ALL labels, regardless of how messy / stacked they are. With different colors of label text and label classes, that would still be more useful that certain labels simply not showing up.

s.schuette_ct

Maybe using Arcade Expressions to build labels from overlapping features could be a solution.
How To: Create Multiline Labels in ArcGIS Online Map Viewer
It may be necessary to generate a Key Value field, so we know features belong to each other.
or using geometry functions like described here:
Use Arcade geometry functions with FeatureSets to provide spatial context

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