Getting JavaScript error when trying to add a URL for an ArcGIS Server web service via the UI

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06-14-2023 07:10 AM
JamieBurns
New Contributor

I've just created a new, free account and I'm trying to add a URL for an ArcGIS Server web service.  However, I'm getting an 'Error.  There was an error while adding this item.' error when trying to save it.

My steps are:

1. Click the 'New item' button

JamieBurns_0-1686751314862.png

 

2. I then select 'URL'

JamieBurns_1-1686751350000.png

 

3. I enter the URL and press the 'Next' button

JamieBurns_6-1686751752591.png

 

4. I then confirm the details and press the 'Save' button

JamieBurns_3-1686751523310.png

 

I then get this error:

JamieBurns_4-1686751539007.png

 

And in the browser console I get this error:

JamieBurns_5-1686751554843.png

'TypeError: Cannot destructure property 'thumbnailURL' of 'M(...)' as it is undefined.'

 

Is there something I'm missing during this process, or is this Javascript bug preventing me from adding this server?  If it's a bug, is there a workaround?

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