I have just created a new organization for a customer, I am the (temporary) admin and creator of the organization.
I have already published these services on my own organization without problems, now I need to republish them on the new organization and hand over to the owner.
I cannot publish them. I created other 2 members to test, one is creator/publisher but nothing works.
I tried to publish from ArcGIS PRO 2.6.2 and ArcMap 10.6.1. also I tried to publish the SD file from AGOL but also fails.
If I switch to my own organization it works.
Solved! Go to Solution.
Hi @PanGIS thanks for the post.
If creating a layer from a template fails, I think we should probably get this issue into Esri Support - they'll work with the Online operations team to address the issue with the new organization - feel free to send me an email at email@example.com and I can get a case started for you.
thank you for your reply.
the template test failed too.
I logged a case with TechSupport and now they are taking care of it.
I can update you on the resolution if you are interested or if you are able to see the internal cases I can send you the case number in private.