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ESRI Report Service Disruption failed due to Disruption

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12-17-2021 10:54 AM
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GIS_Fox
Frequent Contributor

Hi ESRI team,

I can't report an AGOL/Survey123/Dashboards disruption because the report a disruptions option in tech support cannot be reached. Other internet sites and web works but it appears AWS related or hosted feature service items along with the three listed sites are having issues. Multiple users note likewise here.

Thanks,

 

Jansen Lyons - Records and GIS Section - Public Works - City of Rio Rancho, NM
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George_Thompson
Esri Notable Contributor

You can always call into support to report those type of issues: https://www.esri.com/en-us/contact#c=us&t=5

 

--- George T.

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George_Thompson
Esri Notable Contributor

You can always call into support to report those type of issues: https://www.esri.com/en-us/contact#c=us&t=5

 

--- George T.
GIS_Fox
Frequent Contributor

Haven't been able to get in touch with them solidly for two weeks since the AWS server issues began, but I think a ticket is open now. Thanks George. 

Jansen Lyons - Records and GIS Section - Public Works - City of Rio Rancho, NM
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John_Spence
Frequent Contributor

Yep...this is still an issue. You need to open a trouble ticket and go through the ringer there first.