Dimension of a 3D cylinder not measured correctly in Arcgis online?

[JohannesBierer]

Hello,

I've a problem with the measure tool in ArcGIS online. I exported a ArcGIS Pro (2.9.3) Scene to ArcGIS online and put the scene in the experience builder. In the scene there is a 3D cylinder with a hight of 450m and a diameter of 1000m.

But in the experience builder I can only measure a diameter of 650m instead of 1000m? See attached images ...

Any ideas what could be the problem?

[RussRoberts]

can you share the web scene?

[JohannesBierer]

Unfortunately I can't share it here in geonet. In addition I have delete the hole scene. But I could recreate it. Maybe there is a way to share it with you personaly?

[RussRoberts]

create a group and invite russell_jsapi into it have have the content there.

[JohannesBierer · Accepted solution]

There's an answer from ESRI. I've edited the 3D object in the wrong coordinate system (WGS 1984 Web Mercator (auxiliary sphere)) which causes the wrong measurements.

[JohannesBierer]

Thank you for your help and I've invited you. I think the size of the half cylinder now look similar to ArcGIS Pro, only the measurement tool result in different meters?