CSV file upload to ARCGIS Online question

[MatthieuMunoz]

I am trying to upload a csv file to ARCGIS online and it keeps telling me that

""The file, Collisions.csv, cannot be added to the map. It contains addresses that need to be converted to map points (geocoded) and you do not have privileges to perform this kind of task. Contact your administrator for more information.”

I am unsure who my system administrator is, and I am further confused by this following information regarding CSV files i read on the ArcGIS site itself:

"The layer can be created as long as the CSV file contains either street addresses or latitude-longitude coordinates. “

It appears this information may be in conflict with my current issue. The reason I say this is because i have tried just importing the longitude/latitude into its own cvs file and still get this error. I have done the same thing with the .TXT files to get this same error. Is this an issue only my system administrator can authorize? It appears that my issue may be in conflict with what has been described in the ARCGIS site itself about CSV file compatibility with ArcGis Online.

[DanPatterson_Retired]

Why don't you paste a couple of rows of the csv file so that its content can be looked at

[AdrianWelsh]

Matthieu,

What kind of account do you have for ArcGIS Online​? Is it a public account or an organizational account? What fields are you using for addresses (just one field or multiple fields)? How many records do you have in this CSV?

Take a look at this:

CSV, TXT, and GPX files—ArcGIS Online Help | ArcGIS

When using addresses, the first 1,000 rows of features are displayed. (The first 250 rows of features are displayed if you are using a public account or are not signed in.)

Also, take a look at this for good examples on how to structure your addresses:

Add a layer from a CSV file—Get started with ArcGIS Online | ArcGIS

[RebeccaStrauch__GISP · Accepted solution]

If your account is an organizational account and not a personal/developer account, your administrator would most likely be the person that first invited you to join the Online account,  If this is the case, because things like geocoding cost "credits" which are limited and/or purchased, it is posscible for the administrator to limit how many credits each user is allocated, or possible disable geocoding all together (I.e. If trying to go from an address).  I would like a properly formatted Lat/long in decimal degrees (remember minus sign for western (longitude) and southern (latitudes) to get the right location).

Configure utility services—ArcGIS Online Help | ArcGIS

Configure credits—ArcGIS Online Help | ArcGIS

Configure roles—ArcGIS Online Help | ArcGIS

If it's not an organization account, there may be other restrictions.  Although there are many help docs that might go into that, you can probably start looking Activate subscription—ArcGIS Online Help | ArcGIS