Credit usage in partnered collaboration

Question

Does anyone have experience of credit usage in partnered collaboration setups? I'm setting up an Experience Builder app but can't seem to find any documentation on how credit will be used (where widgets consume them).

The app will be hosted on our organisation's AGOL environment, and accessed by our client via a partnered collaboration group. If I use a custom print layout it will consume 5 credits per print. Will those 5 credits come from our organisation's pot or the client's? If ours is there a way to apply a credit budget to the users in a partnered collaboration group?

Both organisations use ArcGIS online, rather than enterprise

KVSCK · Answer

Hi @Katie_Macintyre_Atmos ! 🙂

I agree, it looks like there isn't any explicit documentation on who consumes credits in this scenario. The best thing I could find is this article, which states the storage costs of an item falls on the hosting organization, whereas any geoprocessing costs for shared layers falls on the organization which ran them.

However, it does look like the using the print widget with custom layouts in Experience Builder is a premium service. This states that users must be signed in to use premium services at run time. If we compare this to documentation on premium services in general, it looks like when users provide their own credentials, or have to login to access your content (which will be the case given this is a partnered collaboration), that the signed in user should incur the costs of running this service.

That is what I'm able to interpret from the documentation. It would definitely be worth a preliminary test to confirm, but I hope this helps a bit.