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Cannot Add Service Through Add Item In ArcGIS Online

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10-12-2012 12:16 PM
by Anonymous User
Not applicable
‎10-12-2012 12:16 PM
Original User: alattin

Hello,

I am having problems adding the REST endpoint in ArcGIS Online through the "Add Item" on the web. The error returned is "Service does not exist or is inaccessible." However, this should not be the case as the map service can be accessed by the public, and the url is correct. ArcGIS Online just fails to even access it. Would the problem stem from using ArcServer 9.3.1 with ArcGIS Online, possibly? Any help would be appreciated on the matter. Thanks.
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4 Replies
by Anonymous User
Not applicable
‎10-12-2012 01:46 PM
Original User: j.quinn

Can you provide the service url?
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by Anonymous User
Not applicable
‎10-12-2012 01:59 PM
Original User: alattin

Sure, the url that I have been using for testing is: http://maps.co.benton.ar.us/ArcGIS/rest/services/PublicBaseMap/MapServer. I have also tried Esri's sample rest services, but some will work other don't.
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JonathanQuinn
by Esri Notable Contributor
Esri Notable Contributor
‎10-12-2012 02:07 PM
What browser are you using?  I can upload it fine using Firefox.  You've tried both adding it to your My Content section and directly to a map?
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by Anonymous User
Not applicable
‎10-12-2012 04:30 PM
Original User: alattin

Got it with firefox. I've tried Chrome, ie 8, and 9. They didn't work. Thank you for the temporary solution.
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