Can't Store Service Credentials in AGO

[Anonymous User]

Hi all - Please take pity on me and help me fix this thing.

I've created a secure service and while other users can add it, store credentials and use it, I cannot store the credentials. It doesn't ask. Why would this happen?

This is what I get:

This is what they get:

What would make this happen?

My app is currently down because I can't deploy this service to it.

Thanks in advance for any help/ideas/jokes on the subject. I'm going nuts over here.

JG

[AlexanderNohe1]

I would try clearing your cache and try different browsers.

Is it reproducible on all browsers?

Also, are you already logged into ArcGIS Server when you try adding it?

Try opening Chrome in incognito mode and adding the service then to see if you can reproduce the issue there.

[deleted-user-VgEaD6l57x4O]

Did you manage to resolve this Joanna Grossman?

Rob