Bad Request Window Pops Up

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06-27-2019 10:21 AM
RobinDiSalvo1
Occasional Contributor

Why am I getting this message below when I click on Training?

Bad Request

Your browser sent a request that this server could not understand.
Size of a request header field exceeds server limit.

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JoanaPinto
New Contributor II

Firefox is working fine for me. I think you can also attempt to clean the cache on Chrome and should work fine.

View solution in original post

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8 Replies
DouglasCochran
Occasional Contributor II

Hi,

Can you please let me know where you are clicking "Training" so I can try to reproduce?

Thanks.

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RobinDiSalvo1
Occasional Contributor

Hi,

I am clicking on the word “Training” from the top of the page:

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RobinDiSalvo1
Occasional Contributor

I just noticed I cannot get to training from anywhere I click in GIS

https://learn.arcgis.com/en/gallery/

and I get this message window:

400 Bad Request

Request Header Or Cookie Too Large

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DouglasCochran
Occasional Contributor II

thanks for the info and link.  It is working for me.  Can you try running in an incognito window with your browser or clearing your cache (or using a different browser)? Also I did encounter the error once and signing in/out seemed to solve the problem. Hope that works.

JoanaPinto
New Contributor II

Only Google Chrome is showing this behaviour. Thanks for the tip

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RobinDiSalvo1
Occasional Contributor

I am using Google Chrome so that may be the reason it was giving me this error. What are browser should I be using? It seems to work after I logout and log back in again.

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JoanaPinto
New Contributor II

Firefox is working fine for me. I think you can also attempt to clean the cache on Chrome and should work fine.

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RobinDiSalvo1
Occasional Contributor

I took your suggestion and cleared out my cache on Chrome – seems to be working so far (crossing my fingers).

Thanks for your help!

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