ArcGIS Pro to Adobe Illustrator AIX Layer Structure and Contents Don't Match

[YouTokyo]

I'm trying to export relatively simple maps from ArcGIS PRO to Illustrator using the AIX function. I've followed all the steps correctly on guidance like this page here and this video here.

However, the result I get has all the layers grouped, rather than the layer structure which is promised through the use of AIX, which would make it easier to edit. In this case, the illustrator file then has hundreds of individual layers that can't really be edited easily in Illustrator. I've tried all different export options too, and have also tried exporting to different formats.

This is what I get, with everything grouped under one layer.

https://imgur.com/az9kxs0

But I need these separated out, in alignment with the contents on ArcGIS. Would appreciate some help.

Colleagues have tried running the exact same process on their machines, with different results.

Versions:

Adobe: 3.1.0 ArcGIS PRO: 2.5.0

[XingdongZhang]

Hello @YouTokyo,

Sorry for the inconvenience. Were your colleagues able to get the correct results? If that's the case, the issue could be related to the installation of the application on your machine.  I suggest you reinstall the latest version of Maps for Adobe 3.1 from the product page https://www.esri.com/en-us/arcgis/products/maps-for-adobecc/overview.

Thank you for using the Maps for Adobe app. Please let us know if you still have issues running the app after reinstallation. Please also feel free to share your aix file for further investigation if possible.

Xingdong