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ArcGIS Online prints only part of map

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09-05-2014 12:48 PM
SharonZastre
Emerging Contributor

Hello,

 

I have an organizational account for ArcGIS Online.  I have created a map for users to work with data and print maps.  But when they try to print the map, only a portion of the map is printing.  Perhaps it is preserving scale and not extent?  Is there any way that I can change this while still using the default printing service?  Also, I'm having trouble printing from a template application from ArcGIS Online.  Still playing around with it but if anyone has any hints it would be appreciated.

 

ArcGIS & Server 10.0 SP5

2008 SQL Server Standard R2

 

Thanks,

Sharon

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1 Reply
KellyGerrow
Esri Alum

Hi Sharon,

Are you still experiencing this issue? If so, please share your webmap that is showing the discrepancy.

-Kelly

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