Hi. I'm trying to make a purchase as an agol admin through the marketplace. I repeatedly get a 504 bad gateway error. I've cleared my cache, tried a different browser to no avail. Is it working for anyone else?
Thanks!
We are seeing users report this issue too. Only thing I have found is that it could be ISP related - tested all other settings on same Marketplace product item and only one user gets the error.
May need to login with the same agol user from another place.
This issue has now been resolved. Please try again and feel free to reach out if you experience any additional issues.
All the best,
Tina
I’m so sorry you are having trouble.
We recently made some changes to our site. The homepage is loading for me
https://www.esri.com/en-us/arcgis-marketplace/overview
Will you please send an email to storehelp@esri.com with the URL you are trying to access?
Thanks in advance.
Tina
Yes, will do. Thanks!
Our user Ricky_NFS just tried again and still gets the 504. It's the trial button on the Prism app that gets the timeout. I cannot give the proper link because I own Prism and can't see the trial button.
Hi Michael,
This was resolved this morning. Will you please try again?
Thanks,
tina