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AGOL print templates have disappeared

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12-04-2024 02:58 AM
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AlCampbellNE
Emerging Contributor

Hi,

I use a 'print template' to produce maps to share with colleagues and partners but the templates (A4 landscape, A4 portrait etc) have disappeared meaning I can no longer access 'advanced options' such as add scale bar, north arrow.

 

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ZaraMatheson
Esri Contributor

Hello! A fix was pushed for this issue. Let us know if you continue to see any issues with missing templates. 

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5 Replies
ShaneONeill_144
Esri Contributor

When did this occur? Is this the same for other users? What is your user type/role? 

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AlCampbellNE
Emerging Contributor

Hi Shane, it has miraculously reappeared today! No idea what happened! Good news though!

AlCampbellNE_0-1733389017888.png

 

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ShaneONeill_144
Esri Contributor

That's great to hear, glad that is resolved for you!

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ZaraMatheson
Esri Contributor

Hello! A fix was pushed for this issue. Let us know if you continue to see any issues with missing templates. 

AlCampbellNE
Emerging Contributor

Thanks! All working fine now.

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