Ability to turn off all Basemap Pop-ups

1382
5
02-04-2025 09:44 AM
Status: Open
parkcountygis
Occasional Contributor

For example, to disable a MAXAR popup from the Living Atlas World Imagery basemap - I have to go into the basemap and turn off each metadata layers popups individually, for every single map I have this on, which is all of my organizations maps...rather time consuming. It would be great if I could shut off pop ups for a basemap altogether with one button instead of 15. 

Thanks!

5 Comments
BernSzukalski

If you open the World Imagery basemap by going to  Living Atlas website and opening it from item details in Map Viewer, you'll see the pop-ups. If you move that map to your basemap, you'll still see pop-ups. However if you add World Imagery basemap in Map Viewer from your basemap gallery, pop-ups are by default disabled.

parkcountygis

I have noticed with the October 2025 AGOL update - there is no longer an option within Map Viewer to turn off pop ups for world imagery, even though basemap pop-ups are still showing up when I click a random spot on my map. 

parkcountygis_0-1762372066153.pngparkcountygis_0-1762372066153.png

 

BernSzukalski

There was a glitch introduced in this workflow with the October 2025 update. A recent patch has corrected this, you can now go into any basemap layer with pop-ups and disable those.

kapalczynski

I noticed there is still an issue in AGOL to this day... Although I ONLY see the popups when clicking the map when the World Imagery is in there... 

Is this still an issue?

 

kapalczynski_0-1783615207017.pngkapalczynski_0-1783615207017.png

 

BernSzukalski

There have been changes since this thread began. Layer pop-ups can not be configured in basemap layers. If you make a custom basemap using the Imagery layer from Living Atlas, the pop-ups will be displayed and cannot be configured otherwise.

If your goal is to have an imagery basemap without the reference layers, then you can do one of the following:

  • Toggle the reference layer in the Imagery Hybrid basemap off and save your map
  • If implementing a custom basemap gallery, make a copy of the Imagery Hybrid basemap and remove the reference layer, then save it in your custom basemap gallery group.

I typically implement a custom basemap gallery in my organizations. Since I do not always want an imagery basemap with a reference layer, I've done as described in the second bullet and have added a custom Imagery Only basemap. 

BernSzukalski_0-1784137141141.pngBernSzukalski_0-1784137141141.png

Note that not all layer types are supported in custom basemaps. See this help topic:

https://doc.arcgis.com/en/arcgis-online/create-maps/choose-basemap-mv.htm#ESRI_SECTION1_4649069F30CB...