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Kernel disconnects frequently and will not restart

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04-16-2025 11:23 AM
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LeeBrannon1
Frequent Contributor

I just started using Notebooks in ArcGIS Online and I have created/saved my first notebook - it is a work in progress.  While working in it, the kernel disconnects frequently - roughly every 10 minutes or so.  When this happens I get the standard error message that the kernel has been disconnected and that I should restart the kernel.  None of the kernel restart buttons that are available have ever restarted the kernel, it just remains disconnected.  My only recourse, that I know of, is to refresh the browser tab for my Notebook, and when it loads again the kernel is active/idle.

There must be a way to get the kernel to remain connected, right?

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